Terms & Conditions
1. Introduction
Welcome to CarKeysDIY.com online store (the "Website"). These terms and conditions (the "Terms") govern your use of our Website and the purchase of any products (the "Products") through our Website. By using our Website or purchasing Products through it, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Website or purchase Products through it.
2. Ordering
To purchase Products through our Website, you will be asked to provide certain information, such as your name, address, and payment details. You represent and warrant that all information you provide to us is accurate, complete, and up-to-date. By submitting an order through our Website, you are making an offer to purchase the Products set out in your order, and you authorize us to charge your payment method for the price of the Products, as well as any applicable taxes, shipping and handling charges, and other fees. We reserve the right to refuse any order you place with us.
3. Pricing and Availability
All prices are in US dollars and are exclusive of taxes, shipping, and handling charges. We reserve the right to change prices at any time, but changes will not affect orders that we have already confirmed with you. We try to ensure that all prices on our Website are accurate, but errors may occur. If we discover an error in the price of Products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.
4. Payment
We accept payment by credit card, PayPal, and other methods as may be specified on our Website from time to time. You confirm that the credit or debit card that is being used is yours or that you have been specifically authorized by the owner of the credit or debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.
5. Shipping and Delivery
We will ship the Products to the address specified in your order within the timeframe specified on our Website. We will provide you with a tracking number for your order, if available, via email once your order has been shipped.
. We will deliver the goods in accordance with the delivery option selected by you during the order process. Please note that estimated delivery times are just that. They are not guaranteed delivery times and should not be relied upon as such. Shipping times may be affected by holidays and other factors outside of our control. We will not be held liable for any delay in delivery of the goods that is caused by an event outside of our control.
We offer standard and expedited shipping options for domestic orders within the United States.
Standard Shipping:
o Orders will be shipped within 3-5 business days and will take an additional 3-7 business days for delivery.
o Shipping is free for orders over $130, otherwise a flat fee of $15 will be charged.
Expedited Shipping:
o Orders will be shipped within 1-2 business days and will take an additional 2-3 business days for delivery.
o The cost for expedited shipping is $35.
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6. Returns and Refunds
Our online store offers a 60-day return policy for items purchased on our website. If you are not completely satisfied with your purchase, you may return it within 60 days of the delivery date for a full refund.
To initiate a return, please contact our customer service team at [info@carkeysdiy.com]. They will provide you with a return shipping label and instructions on how to return your item.
Please note that all items must be returned in their original condition, including all packaging and tags. We will not accept returns for items that have been used or damaged.
Additionally, the customer will be responsible for the return shipping cost which will be deducted from the refund amount.
We will process your refund within 7-10 business days of receiving the returned item. The refund will be issued to the original form of payment.
If you received a damaged or defective item, please contact our customer service team immediately at [info@carkeysdiy.com] and we will provide instructions on how to return the item for a replacement or refund.
We appreciate your business and are committed to providing you with the best customer service possible.
7. Intellectual Property
All content on our Website, including but not limited to text, graphics, logos, images, and software, is the property of us or our licensors and is protected by United States and international copyright and trademark laws. You may not use or reproduce any content on our Website without our express written consent.
8. Disclaimer of Warranties
Our Website and the Products are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the products sold on our website. However, we offer a 60 day timeframe for you to exchange or receive a refund of your order if you are not satisfied.
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9. Limitation of liability
To the fullest extent permitted by law, we will not be liable to you for any direct or indirect loss or damage arising under or in connection with your use of the website, your use or inability to use the website, or your use of or reliance on any content displayed on the website.
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10. Changes to terms and conditions
We reserve the right to make changes to our website, policies, and these terms and conditions at any time. Your continued use of the website following any changes indicates your acceptance of the new terms.
Thank you for choosing CarKeysDIY.com!