Returns & Refunds

Our online store offers a 60-day return policy for items purchased on our website. If you are not completely satisfied with your purchase, you may return it within 60 days of the delivery date for a full refund.

 

To initiate a return, please contact our customer service team at [info@carkeysdiy.com]. They will provide you with a return shipping label and instructions on how to return your item.

 

Please note that all items must be returned in their original condition, including all packaging and tags. We will not accept returns for items that have been used or damaged.

 

Additionally, the customer will be responsible for the return shipping cost which will be deducted from the refund amount. 

 

We will process your refund within 7-10 business days of receiving the returned item. The refund will be issued to the original form of payment.

 

If you received a damaged or defective item, please contact our customer service team immediately at [info@carkeysdiy.com] and we will provide instructions on how to return the item for a replacement or refund.

 

We appreciate your business and are committed to providing you with the best customer service possible.